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Details

Ecommerce Order Fulfillment

Congratulations! You have managed to find a buyer who have placed an order and paid for your product. Now, it’s your turn to make good on the promises, in other words, ensure your customer receives their order as described, fast and in undamaged condition. Order fulfillment in no easy task – let Fortwix help you fulfill your order, so you can rest easy knowing your customers are being taken care of by true professionals.

What services are available?

STOCK MONITORING

Inventory management is a necessary evil. While daunting, this is a crucial task that every business has no choice but to address. Purchasing excessive products will result in loss of capital while purchasing too little will mean missed profit and possibly dissatisfied customers. Our AI and EDI systems backed inventory management system can automate this process and advise you on optimal level of inventory. Our system will even alert you when certain inventory is running low or approaching expiration date.

REPORTING TO AID DECISION

When you partner with Fortwix, you will have access to a whole bunch of reports that can help you make informed decision. You have access to all the data related to your account, customer orders, and inventory 24/7.

DISTRIBUTED WAREHOUSING

Fortwix boasts a network of strategically located and widespread distributed warehouses where you can store your product rather than having them all stored in a central location. Your product will be shipped from the closest possible location with the best shipping method to maximize cost savings from shipping and minimize delivery time.

WHITE LABEL SERVICE

We will never reveal ourselves to any of your customers. We never include anything that would even slightly suggest that the orders were fulfilled by a third-party company. Your customers will never know that anyone, but your company is involved in fulfilling and shipping their orders. We prefer to work behind the scenes s, so your business can get all the deserved limelight.

STREAMLINED ONBOARDING

Our onboarding process is quick and simple. Our cloud-based system is very nimble and compatible with almost all major e-commerce sites and shopping cart systems. Once you sign up with us, you’ll enjoy a streamlined integration, so you can experience the true benefit from your subscription almost instantaneously.

WORLD-CLASS SERVICE

At Fortwix, customers’ needs always come first. We deliver top-notch services to our customers at an amazingly affordable rate. We also take great pride in our customer service where we go above and beyond every day to make sure your business gets the VIP treatment it deserves.

You Know You Need Us When:

  • Your staff are struggling to fulfill order and/or there is a backlog of orders
  • A high percentage of products are being returned due to damage
  • Your staff are overwhelmed to fulfill orders and can barely keep up with other tasks
  • Inventory and orders are disorganized and managed poorly
  • You are struggling with inventory space

What Do You Receive?

HUGE SAVINGS

Partnering with Fortwix for order fulfillment will allow you to save huge on: storage, packing and shipping rates. It also frees up your overburdened staff. There are no hefty upfront costs. Fortwix also provides you with FREE packing materials.

BULK PURCHASES

If you see an opportunity to purchase products in large quantities, we can help you store your inventory no matter how large the size is. In addition to providing storage, we will also monitor your inventory, so you can rest easy knowing your inventory is in good hands.

MASSIVE SHIPPING DISCOUNTS

Our customers enjoy additional savings on shipping costs when they partner with us. We have negotiated better rates with most major carriers and we happily extend these reduced rates to our customers. We guarantee you won’t find cheaper shipping rates elsewhere.

Call us today and start saving today!

Did you know?

We have a framework of services, facilities, staff, and technology in place that helps businesses make good on the promises they make to customers. Excellent service, fast delivery, great products, low shipping rates… Whatever it is – we can make it happen.

Customer Support

Got a question that you need answered now? Having issues with a certain order? Our customer service team is available around the clock to resolve your issues and answer your question. You can get hold of our customer service team by phone, email, or create a support ticket (support ticket option is only available to current customers with an active plan).

You can contact us by phone, email, or create a support ticket.*

*Please note that the support ticket option is only available to customers who have active accounts with us.

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